Liberty Home Care is proud to announce locations in Jacksonville and Lumberton, North Carolina have been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall patient satisfaction score that ranked in the top 5 percent of all eligible SHP clients for the 2023 calendar year.

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2023 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP is proud to partner with so many organizations that put a high value on providing quality patient care and we are honored to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. These organizations deserve to be celebrated for their commitment to achieving new levels of excellence each and every year,” said Kevin Vogel, President of SHP.

Liberty Home Care has continued to focus on reducing hospital readmissions by increasing education and communication with our patients. This focus empowers patients and enables clinicians to provide high quality care that meets the needs of each individual, which is reflected in our award winning patient satisfaction scores.

Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.

About Liberty HomeCare and Hospice Services:

Liberty HomeCare and Hospice Services is a division of Liberty Health, a family-owned company that has provided continuum of care services across the Carolinas and beyond since 1875. We are a leading provider of home health care, hospice care and palliative care throughout North Carolina, South Carolina and Virginia. For additional information about our locations and our comprehensive services designed to meet the evolving needs of our patients, please visit our website or call (800) 999-9883.

About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.