Liberty HomeCare and Hospice Voted Best Hospice and Home Care in Robeson County
Liberty HomeCare and Hospice Services is thrilled to announce our Lumberton office has been voted Best Hospice and Home Care in Robeson County in The Robesonian Readers' Choice Awards. This recognition is a testament to our team’s dedication to providing compassionate, high-quality care to our patients and their families.
“We strive to provide the best care and support to our patients and their families,” said Administrator Elizabeth Vause. “Thank you to the amazing community of Robeson County for trusting Liberty with your hospice and home health care needs.”
Our team of skilled professionals is committed to providing personalized care that meets the unique needs of our patients wherever they call home. We are grateful for the trust and support of our patients, their families and the community. Thank you for voting for Liberty HomeCare and Hospice Services as the Best Hospice and Home Care in Robeson County.
About Liberty HomeCare and Hospice Services:
Liberty HomeCare and Hospice Services is a division of Liberty Health, a family-owned company that has provided continuum of care services across the Carolinas and beyond since 1875. We are a leading provider of home health care, hospice care and palliative care throughout North Carolina, South Carolina and Virginia. For additional information about our locations and our comprehensive services designed to meet the evolving needs of our patients, please visit our website or call (800) 999-9883.
Two Liberty Home Care Locations Earn 2023 SHPBest™ “Premier Performer” Patient Satisfaction Award
Liberty Home Care is proud to announce locations in Jacksonville and Lumberton, North Carolina have been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall patient satisfaction score that ranked in the top 5 percent of all eligible SHP clients for the 2023 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2023 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“SHP is proud to partner with so many organizations that put a high value on providing quality patient care and we are honored to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. These organizations deserve to be celebrated for their commitment to achieving new levels of excellence each and every year,” said Kevin Vogel, President of SHP.
Liberty Home Care has continued to focus on reducing hospital readmissions by increasing education and communication with our patients. This focus empowers patients and enables clinicians to provide high quality care that meets the needs of each individual, which is reflected in our award winning patient satisfaction scores.
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.
About Liberty HomeCare and Hospice Services:
Liberty HomeCare and Hospice Services is a division of Liberty Health, a family-owned company that has provided continuum of care services across the Carolinas and beyond since 1875. We are a leading provider of home health care, hospice care and palliative care throughout North Carolina, South Carolina and Virginia. For additional information about our locations and our comprehensive services designed to meet the evolving needs of our patients, please visit our website or call (800) 999-9883.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.
Four Liberty Home Care Locations Earn 2023 SHPBest™ “Superior Performer” Patient Satisfaction Award
Liberty Home Care is proud to announce locations in Elkin, Roanoke Rapids and Wilmington, North Carolina, along with Stuart, Virginia, have been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20 percent of all eligible SHP clients for the 2023 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2023 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“SHP is proud to partner with so many organizations that put a high value on providing quality patient care and we are honored to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. These organizations deserve to be celebrated for their commitment to achieving new levels of excellence each and every year,” said Kevin Vogel, President of SHP.
Liberty Home Care has continued to focus on reducing hospital readmissions by increasing education and communication with our patients. This focus empowers patients and enables clinicians to provide high quality care that meets the needs of each individual, which is reflected in our award winning patient satisfaction scores.
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.
About Liberty HomeCare and Hospice Services:
Liberty HomeCare and Hospice Services is a division of Liberty Health, a family-owned company that has provided continuum of care services across the Carolinas and beyond since 1875. We are a leading provider of home health care, hospice care and palliative care throughout North Carolina, South Carolina and Virginia. For additional information about our locations and our comprehensive services designed to meet the evolving needs of our patients, please visit our website or call (800) 999-9883.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.
Navigating Grief During the Holiday Season: Finding Solace and Healing
The holiday season is often depicted as a time of joy, celebration and togetherness. However, for many individuals who are coping with the loss of a loved one, this time can magnify feelings of loneliness, sadness and grief. Whether you're experiencing the first holiday season without someone dear or have been navigating this path for years, the journey through grief during the holidays can be challenging. Here are some insights and strategies to help you navigate this difficult time:
- Acknowledge Your Feelings: Allow yourself to recognize and accept your emotions. Grief isn’t something that abides by a timetable, and it's okay to feel sad, angry or lost during a time that's supposed to be merry. Permit yourself the space to grieve and understand that it’s a natural part of the healing process.
- Create New Traditions or Rituals: Consider incorporating new activities or traditions into your holiday season. It could be as simple as lighting a candle in remembrance, volunteering for a cause your loved one cherished or preparing their favorite dish. Creating new rituals can help honor their memory while also allowing for a sense of connection.
- Reach Out for Support: Don't hesitate to lean on your support system. Whether it's family, friends, a therapist or a support group, talking about your feelings and sharing memories of your loved one can provide comfort and a sense of community during this time.
- Set Boundaries: Understand that it's okay to decline invitations or change your usual holiday plans if they feel overwhelming or too painful. Prioritize your well-being and set boundaries that support your emotional needs.
- Practice Self-Care: Take care of yourself physically, emotionally and mentally. Engage in activities that bring you solace, such as exercise, meditation, journaling or spending time in nature. Ensure you get enough rest and nourishment during this period.
- Honor Your Loved One's Memory: Find meaningful ways to commemorate your loved one. This could involve creating a memory box, writing a letter, making a charitable donation in their name or dedicating a special place in your home to celebrate their life.
- Express Gratitude: Despite the pain of loss, try to focus on moments of gratitude. Reflect on the happy memories and the impact your loved one had on your life. Gratitude can help in shifting the focus from the absence to the cherished moments shared.
- Seek Professional Help if Needed: If you find that your grief is overwhelming and impacting your daily life significantly, consider seeking professional help. Therapists and counselors can provide guidance and support tailored to your specific needs. Liberty Hospice also offers bereavement services to support you in your journey through grief. Our bereavement services include support programs, educational information and counseling services.
Remember, there is no one-size-fits-all approach to coping with grief during the holidays. Allow yourself the grace to navigate this period in a way that feels right for you. Healing takes time, and it's okay to honor your feelings while finding moments of peace and connection amidst the pain. You are not alone, and there is support available to help you through this difficult time.
Here are some more insights about navigating grief through the holidays from Liberty Hospice Chaplain Lisa DeCandia:
About Us:
Liberty HomeCare and Hospice Services is a division of Liberty Health, a family-owned company that has provided continuum of care services across the Carolinas and beyond since 1875.
Liberty Hospice in Wilmington Earns 2022 SHPBestTM “Superior Performer” Patient Satisfaction Award
Liberty Hospice’s location serving Wilmington, North Carolina has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall caregiver and family satisfaction score that ranked in the top 20 percent of all eligible SHP clients for the 2022 calendar year.
The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care. The 2022 award recipients were determined by reviewing and ranking the overall CAHPS Hospice survey satisfaction score for more than 1,750 hospice providers. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made family and caregiver satisfaction a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.
“SHP is very excited to have the opportunity to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. We commend these organizations for their determination to provide top-notch care to the patients and caregivers that they serve,” said Kevin Vogel, President of SHP.
Liberty Home Care’s Elkin and Stuart locations previously received a “Superior Performer” award, ranking in the top 20 percent of all eligible SHP clients in 2021. The Stuart location also received a “Superior Performer” award in 2019 and 2018. No awards were given in 2020 due to the pandemic.
Liberty HomeCare and Hospice Services provides home health care, hospice care and palliative care throughout North Carolina, South Carolina and Virginia. For additional information about our services and locations, please visit our website or call (800) 999-9883.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.
Two Liberty Home Care Locations Earn 2022 SHPBestTM “Premier Performer” Patient Satisfaction Awards
Liberty Home Care locations serving Elkin, North Carolina and Stuart, Virginia have been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall patient satisfaction score that ranked in the top 5 percent of all eligible SHP clients for the 2022 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2022 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“SHP is very excited to have the opportunity to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. We commend these organizations for their determination to provide top-notch care to the patients and caregivers that they serve,” said Kevin Vogel, President of SHP.
Liberty Home Care’s Elkin and Stuart locations previously received a “Superior Performer” award, ranking in the top 20 percent of all eligible SHP clients in 2021. The Stuart location also received a “Superior Performer” award in 2019 and 2018. No awards were given in 2020 due to the pandemic.
Liberty HomeCare and Hospice Services provides home health care, hospice care and palliative care throughout North Carolina, South Carolina and Virginia. For additional information about our services and locations, please visit our website or call (800) 999-9883.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.
Five Liberty Home Care Locations Earn 2022 SHPBestTM “Superior Performer” Patient Satisfaction Awards
Liberty Home Care locations serving Siler City/Sanford, Jacksonville, Whiteville, Myrtle Beach and Danville have been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20 percent of all eligible SHP clients for the 2022 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2022 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“SHP is very excited to have the opportunity to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. We commend these organizations for their determination to provide top-notch care to the patients and caregivers that they serve,” said Kevin Vogel, President of SHP.
Liberty Home Care’s Siler City/Sanford location has been a “Superior Performer” four years in a row, also earning the award in 2018, 2019 and 2021. Liberty Home Care’s Jacksonville location has been a “Superior Performer” three years in a row, also earning the award in 2019 and 2021. No awards were given in 2020 due to the pandemic.
Liberty HomeCare and Hospice Services provides home health care, hospice care and palliative care throughout North Carolina, South Carolina and Virginia. For additional information about our services and locations, please visit our website or call (800) 999-9883.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.
Spring Cleaning Tips for Seniors and Their Caregivers
The birds are chirping, the buds are budding and spring is in the air! This is a popular time of year to do a little spring cleaning around your home, but for some, the tasks involved in sprucing up and organizing may be difficult or cumbersome.
In this blog, we take a look at how to make spring cleaning a bit easier and how caregivers can help their loved ones with their spring cleaning to-do list to ensure their home is a safe and happy place.
Divide cleaning tasks into sections
It happens to all of us. Clutter, dust and grime can pile up, especially when we get busy or neglect the cleaning needs of our home for whatever reason. Looking at your laundry list of to-do items for the entire home can be overwhelming and stressful, but it doesn’t have to be.
Instead, break up the tasks into small sections and conquer those chores one room at a time. Spring cleaning does not have to be done all at once. Tackle each cleaning task that needs to be done in each room individually over a period of time so it doesn’t seem quite as daunting. Give yourself some grace to do things at a pace that works best for you.
Declutter your home
Make decluttering your home a priority when spring cleaning. Removing all the unnecessary clutter not only frees up space and decreases stress, it also reduces your risk of tripping and falling.
A helpful tip is to separate items into three categories: keep, donate or trash. For the items you decide to keep, be sure to store them in an organized fashion so the clutter stays out of your main space.
Organize your medicine cabinet
It’s easy for your medicine cabinet to start overflowing with medication you may no longer use or that is now expired.
The best way to safely dispose of unused or expired prescription or nonprescription medication is to drop it off at a medication take back location. If you do not have a take back location in your area, the FDA recommends checking their Flush List. Medicine on the FDA’s Flush List is either sought after for their misuse and/or abuse potential or can result in death if inappropriately taken. That is why the FDA recommends flushing that type of unused or expired medication if you do not have another way to dispose of it safely.
Once your medicine cabinet is organized, be sure to restock any essential items you may be missing.
Check smoke detectors and alarms
Something a lot of people forget to do is check to make sure their smoke detectors and alarms are working. Spring is a great time to do a yearly check to ensure everything is in working order.
To avoid climbing on a ladder or chair, ask a neighbor, friend or family member to help you do this yearly and important check.
Clean out the fridge and pantry
Remove any expired food in your refrigerator or pantry. Give these two storage areas a refresh by organizing the items inside by categories to make meal prepping easier and to help ensure food items don’t go to waste.
Change air filters and dust
Air quality plays a role in your overall health, which makes changing your air filters regularly a must. New filters catch dust, debris and keep your air conditioner running efficiently.
Dusting is also essential to improve your home’s air quality. Use an extendable duster to safely reach light fixtures, baseboards, fans and shelves where dust loves to accumulate.
Ask for help
Spring cleaning is no easy task and it is important to know your limits. Don’t be afraid to ask for help to complete tasks that may be challenging for you or put you at risk of an injury.
If you are a caregiver, be mindful of the above mentioned spring cleaning tasks that your loved one may need help with. If they are too afraid to ask for help, offer your assistance. Spring cleaning together is an opportunity to bond while lending a hand to tackle these important tasks. While visiting, take note of any other routine maintenance inside or outside that your loved one might need help with.
About Liberty HomeCare and Hospice Services
Liberty HomeCare and Hospice Services provides home health, hospice and palliative care across North Carolina, South Carolina and Virginia. To learn more about our services, request a free consultation by calling (800) 999-9883 or use our online form.
Good Grief: Tips for Healing
Grief can be an extremely difficult thing for people to deal with after losing a loved one. Everyone’s journey through grief is different and the way people process loss varies from person to person.
In this blog, we explain some tips that can hopefully make the process of grieving and healing a little easier.
1.) Be Yourself
If you are a feeler, allow yourself to feel. If you are a dreamer, tell the story. If you are a thinker, process it out. If you are a doer, honor your loss as you make plans for what to do next. Just be you.
2.) Set Reasonable Goals
While grieving, instead of setting one big goal, try setting many smaller goals that put you in the direction of your big goal. Doing so will make achieving your big goal more realistic, especially when you have less energy.
3.) Be Kind to Yourself
No one dismisses our grief more than we do ourselves. Be patient with yourself and remember that healing is a journey, not a destination.
4.) Spend Time with Your Grief
Try sitting with yourself in a quiet place for 5 to 15 minutes each day. Pay close attention to your breathing and body. Acknowledge any thoughts, and then let them go. Allowing time for this important one-on-one with yourself can allow you to manage your grief rather than your grief managing you.
When you are grieving, it is okay to do certain things that are important for your own well-being. Here are some examples of things you should not be afraid to do after losing a loved one:
- Say no to others. When people ask for help, it is okay to decline. Give yourself permission to grieve and know that it is okay to make time for yourself.
- Have a good day. Not every day is a sad day. You will have a good day someday and even remembering your loved one will bring you a smile.
- Reward yourself. Give yourself grace for each task you complete, knowing the effort it took to do it.
- Take a break. It is very important to rest when you need to. When life seems fast-paced, it is all right to slow down. Pay attention to your body and the effort it takes to grieve.
An important part of the care Liberty Hospice offers is bereavement for the family after their loved one passes. Bereavement care can ease the impact of death and the journey that follows. Our bereavement services for families include support programs, educational information and counseling services.
To learn more about Liberty Hospice and our bereavement services, visit our website or call 1-800-999-9883.
Moments that Matter: Liberty Hospice Serves Up Buffet for Golden Corral Fan
Patrick Connelly, who is receiving care from Liberty Hospice, used to love eating at Golden Corral. It wasn’t just the delicious food that attracted him to the restaurant, but the ability to make choices for himself when it came to selecting items he desired from their buffet. The ability to make choices is something many of us take for granted. For Patrick, choosing was something he desired more than anything as health complications took a toll on his daily life.
During visits to his current home at Liberty Commons Nursing and Rehabilitation Center of Lee County, Patrick expressed to his hospice care team several times just how much he loved Golden Corral. Through further discussions, Regional Volunteer Manager Charlotte Walton and Bereavement Coordinator Robin Lemieux realized the significance of the correlation between his love for the restaurant and his strong desire to make choices. Together, they decided to create a ‘Moments that Matter’ for Patrick by bringing the Golden Corral buffet to him.
Charlotte reached out to the local Golden Corral in Sanford, North Carolina and a plan began to unfold. Patrick and Charlotte discussed his favorite foods, and she then worked with Golden Corral to ensure those foods would be on the menu for the big day.
Liberty Hospice and Golden Corral set up a delicious buffet in his room at Liberty Commons. Patrick was able to choose his favorite items from his very own Golden Corral buffet.
“I know this means a lot to my son and you have no idea how much this means to my wife and me,” said Robert Connelly, Patrick’s dad. “Thank you so much for doing this – for supporting us. No one has ever done anything like this before.”
During hospice, it becomes incredibly important to celebrate ‘Moments that Matter’ with loved ones because every moment counts. Liberty Hospice is so thankful Golden Corral helped us make this moment for Patrick and his family possible.
To learn more about how Liberty Hospice can create ‘Moments that Matter’ for your family, visit our website or give us a call at 800-999-9883.
