Liberty Home Care Locations Earn 2021 SHPBestTM “Superior Performer” Patient Satisfaction Awards
Liberty Home Care locations serving Siler City, Sanford, Jacksonville, Morehead City, Mt. Airy, Elkin, Halifax and Stuart, Virginia have been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20 percent of all eligible SHP clients for the 2021 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2021 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,500 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP.
“Great job by these teams who were recognized,” said Liberty Healthcare Chief Operating Officer Jeff Wilson. “Providing great care and achieving patient satisfaction at a level higher than 80 percent of the rest of the country is a great accomplishment!”
Liberty HomeCare and Hospice Services provides home health care, hospice care and palliative care throughout North Carolina, South Carolina and Virginia. For additional information about our services and locations, please visit our website or call (800) 999-9883.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.